Frequently Asked Questions

I don't live in Australia, can I still purchase?

Absolutely! We use PayPal to handle all our payments, which allows you to pay using your local currency.

Do you ship internationally?

Yes! If your country is listed in the Checkout page, then we ship to your country.

What happens after I purchase an item?

After purchasing an item from the store, you should receive a few emails. These will be sent to the email address you used when filling out the details in the shopping cart, so please check your junk mail folder if they seem to be taking a while to arrive.

One will be the invoice for your order, another will contain your username and password for this website, and the other will contain a link to any digital downloads associated with your order.

How long does it take to post my order?

We post physical items on a weekly basis.

I've purchased a digital download. How do I access it?

  • After completing the checkout process you will receive a few emails (see above "What happens after I purchase an item?")
  • Digital downloads require you to login to the store. Please visit https://shop.theseventhday.com.au/user/login and enter the username and password your received in one of the emails. If you can't find the email, visit this page to reset your password.
  • After logging in, click on the link "Click here to view your file downloads" under the File Downloads section of your user information page.
  • You will see a table listing all the digital downloads you have access to. Click on the red text in the Filename column to begin your download. You will need to unzip the file after downloading.